Service – with a highly qualified and trained staff, Ballou Fire offers 24/7 service with a warehouse of inventory needed. Please note we do not charge a truck charge on any service calls, or inspections. Ballou Fire main number is answered 24/7. After hours the calls goes directly to the technician on call. If back up is needed – we have a schedule of back up personnel to assure we are able to respond regardless of work load.